This privacy policy outlines how Château de Sainte Croix uses and protects any information that you provide in connection with a booking or enquiry. Château de Sainte Croix is committed to ensuring that your privacy is protected. Should we request certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

Château de Sainte Croix may update this policy from time to time by modifying this page. Please check this page periodically to ensure you are happy with any changes. This policy is effective from [insert date].

 

What We Collect

We may collect the following information:

• Name

• Contact information including email address and phone number

• Demographic information such as postcode, preferences, and interests

• Other information relevant to customer surveys and/or offers

• Information for event and accommodation bookings, including dates, preferences, guest numbers, and identities

 

What We Do with the Information We Gather

We require this information to understand your needs and provide you with better service, particularly for the following purposes:

• To enable us to provide products and services

• Internal record-keeping and accounting purposes

• We may use the information to improve our products and services

• Periodically, we may send promotional emails about our services, special offers, or other information which we think you may find interesting, using the email address you have provided

• From time to time, we may contact you for market research purposes via email or phone

• We may use the information to customize our website according to your preferences

You are free to unsubscribe from promotional communications at any time.

 

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect. Information may be shared with trusted third parties only when necessary to provide you with services and products or to ensure your health and welfare.

 

How We Use Cookies

A cookie is a small file placed on your computer’s hard drive with your permission. Cookies help us analyze web traffic or inform you when you visit a particular site. They enable web applications to respond to you as an individual by remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to better serve your needs. The data is used for statistical analysis purposes, and it is removed from the system afterward.

Cookies help us provide you with a better website by allowing us to monitor which pages you find useful. A cookie does not give us access to your computer or any personal information, other than the data you choose to share with us.

 

Types of Cookies We Use

We use four categories of cookies:

 

1. Required Cookies

These cookies are necessary for the operation of our website and cannot be turned off in our system. You can block these cookies by adjusting your browser settings, but some parts of the website may not function properly.

• Security: We use these cookies to ensure our website remains secure.

• Content Display: We use cookies to display the correct contact information on our website.

 

2. Performance Cookies

These cookies help us track the number of visitors and understand how they interact with our website. The data is aggregated and anonymous. Our performance cookies include:

• Google Analytics: To learn how our site is performing and improve user experience. More information on these cookies can be found here.

 

3. Advertising Cookies

We use advertising cookies to display tailored advertisements both on our website and on other websites. If you disable these cookies, you may still see ads, but they won’t be personalized. Our advertising cookies include:

• Google Ads: These cookies help us show relevant ads and track ad performance. Details can be found here.

• Facebook Ads: Similar to Google Ads, we use these cookies to track Facebook ad performance. Learn more here.

 

4. Functional Cookies

These cookies enhance website functionality and personalization. They may be set by us or by third-party service providers. Examples include:

• YouTube: We use YouTube to display videos on our website.

 

Managing Cookies

You can turn off our performance, advertising, and functional cookies by managing your cookie preferences. You can also block cookies using your browser settings, but this may affect your ability to access parts of our website. For more information about cookies and how to control them, visit www.aboutcookies.org or www.allaboutcookies.org.

To manage cookies on your browser, visit:

• Google Chrome

• Microsoft Edge

• Mozilla Firefox

• Opera

• Apple Safari

 

Links to Other Websites

Our website may contain links to other websites of interest. Once you use these links to leave our site, we are not responsible for the protection and privacy of any information you provide to those sites. Such sites are not governed by this privacy statement. We encourage you to review the privacy policy of any website you visit.

 

Controlling Your Personal Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send promotional content from third parties that we think may interest you.

You may request details of the personal information we hold about you under the Data Protection Act 1998. If you would like a copy, please contact us at info@chateauweavers.com.

If you believe any information we are holding is incorrect or incomplete, please contact us promptly at info@chateauweavers.com, and we will correct it.

Personal data will be retained for up to 6 years unless required for legal or accounting purposes, or to provide further products and services.